Member Services / Contact Information
Centers Plan for Healthy Living
75 Vanderbilt Ave
Staten Island, NY 10304
- Contact our member services at 1-877-940-9330 (or TTY number 711) available 7 days a week, 8AM-8PM (EST) or by email: memberservices@centersplan.com
- Contact our MAP member services at 1-833-274-5627 (or TTY number 711) available 7 days a week, 8AM-8PM (EST) or by email: memberservices@centersplan.com
- Contact our Pharmacy help desk at 1-888 807 5717 available 24 hours a day, 7 days a week
- Contact our Mail Order Prescription at 1-888-552-6694 available Monday through Friday 9:00AM-9:00PM (EST) Saturday from Noon to 5:00pm (EST)
MEDICARE | |
|---|---|
| CALL | 1-800-MEDICARE (1-800-633-4227) This call is free. |
| TTY | 1-877-486-2048 This call is free. This number is for people who have hearing or speaking problems. You must have special telephone equipment to call it. |
| WRITE | Centers for Medicare & Medicaid Services 7500 Security Boulevard Baltimore, Maryland 21244-1850 |
| WEBSITE | http://www.medicare.gov |
Method New York State Ombudsman Program
| |
|---|---|
| CALL | 1-888-219-9818 |
| TTY |
711 This number requires special telephone equipment and is only for people who have difficulties with hearing or speaking. |
| WRITE |
New York State Ombudsman |
| WEBSITE | www.ltcombudsman.ny.gov |
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